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The Modem is not Responding in your Dialup Networking Connection.

  1. If you are using an external modem, make sure that your modem is turned on and that your computer is connected to the line input jack on your modem.
  2. Open My Computer.
  3. Open Dial-Up Networking.
  4. Click the icon for
  5. Click File.
  6. Click Properties.

  7. Click the Configure button.
  8. Click the Connection tab.
  9. On the lower-right, click the Advanced button.
  10. If you have it, consult your modem document for an initialization string suitable for PPP or TCP/IP connections.
  11. In the Extra settings field, type z, followed by the initialization string. If you do not have your modem's users manual, try ATZ, AT&F1 or AT&F.
  12. Click OK.
  13. Click OK.
  14. Click OK.
  15. If your dialer now connects to the internet, you are now able to use your internet applications (Netscape Navigator, Eudora, AOL, etc.)
  16. If this does not work, check the modem using Hyperterminal with the directions below.
  17. Click the Start button.
  18. Go up to Programs.
  19. Go up to Accessories.
  20. Click Hyperterminal.
  21. Click HyperTerminal.
  22. In the Name field, type THE-CIA Test.
  23. Click OK.
  24. In the Phone number field, type 123456789.
  25. In the Area code field, type 123.
  26. Click OK.
  27. Click the Dial button.
  28. If your modem does not dial, then your modem is not working properly. In this case, you should contact the manufacturer or the vendor who sold the modem to you. If it does dial, there is probably a configuration problem with Dial-Up Networking and you should call for additional Technical Support.

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Site Last Revised:  March 1, 2007.